Official Central Applications Office(CAO) Member Institutions 2024 with the University of Zululand

We are pleased to inform you about the Central Applications Office(CAO) Member Institutions 2024 with the University of Zululand

University of Zululand

CAO VISION

The leading organization that provides services in the facilitation of student access to post-schooling education.

CAO MISSION

To direct the activities and processes of the CAO by the operationalization of its service to ensure:

• • Appropriate resourcing to provide the structural stability of the required capacity to deal with growth requirements;
  • The provision of a policy framework to guide protocols, processes and consistent practices;
  • The development and maintenance of advanced human capacity for the knowledge sector to sustain and grow its customer base;
  • The building of an effective communication culture with current and prospective customers, while ensuring the same culture exists in the internal team; and
  • The leveraging of existing partnerships to build future relationships to support the growth of the business.

• CAO VALUES

  The Central Applications Office is intent on strengthening its customers by providing a valuable service, support and knowledge that is underpinned by shared values. These values serve as a framework for all its activities and processes.

  Therefore, as the CAO, we pledge ourselves to:

  • Provide the highest ethical standards of service;
  • Be professional, empathetic and sensitive to customer needs and challenges
  • Promote a strong team synergy, mutual support and a friendly atmosphere to work in;
  • Be accessible and resource-driven to meet our customers needs;
  • Facilitate correct information dissemination to our customers, thereby assisting learners to make correct decisions about their careers;
  • Ensure good governance through management support and inclusive participation, accountability and responsiveness to our customer’s needs;
  • Acknowledge the input and relationship with key partnerships in driving the success of post-schooling education; and
  • Instill a climate of passionate employees and encourage internal growth and development among all employees